Refund Policy

1. Non-Refundable Items

• Visa fees, travel insurance, and administrative charges
• Services provided by third-party vendors where refund is not permitted
• No-shows or unused portions of bookings

2. Force Majeure

Refunds may not be granted for cancellations due to events beyond our control (e.g., natural disasters, pandemics, political unrest). However, we will assist in rebooking or issuing travel credit where possible.

3. Travel Credit Option

Instead of a refund, travelers may opt for a travel credit valid for up to 12 months, depending on the circumstances of cancellation.

4. How to Request a Refund

To initiate a refund, please provide the following information to info@ogptravel.com

• Booking reference number
• Full name
• Reason for cancellation
• Supporting documentation (if applicable)