Terms & Conditions
T&C TRIP WITH OGP TRAVEL & TOUR:
- THE PRICES STATED ARE SUBJECT TO CHANGE WITH OR WITHOUT PRIOR NOTICE DUE TO UNFORESEEN CIRCUMSTANCES.
- ALL PRICES STATED ARE IN MYR.
- OGP TRAVEL & TOUR SDN BHD ("ORGANIZER")/ ITS AGENTS ACT ONLY AS AGENTS FOR TRANSPORT COMPANIES, HOTEL CONTRACTORS, AND OTHER PRINCIPALS. TICKETS AND VOUCHERS ISSUED ARE SUBJECT TO THE TERMS AND CONDITIONS OF THE RESPECTIVE SERVICE PROVIDERS.
- THE ORGANIZER RESERVES THE RIGHT TO AMEND THE SCHEDULE, TRAVEL ARRANGEMENTS, OR RETURN PLANS WITHOUT PRIOR NOTICE DUE TO CIRCUMSTANCES BEYOND THEIR CONTROL. THE TOUR LEADER ACCOMPANYING THE GROUP IS RESPONSIBLE FOR MANAGING THESE SITUATIONS ON BEHALF OF THE ORGANISER.
- FOR INTERNATIONAL DESTINATIONS, PARTICIPANTS MUST ENSURE THAT THEIR PASSPORTS ARE VALID FOR AT LEAST SIX MONTHS FROM THE DATE OF DEPARTURE FROM THEIR HOME COUNTRY.
- THE ORGANIZER IS NOT RESPONSIBLE OR LIABLE FOR ANY EXPENSES, REFUNDS, OR PRICE RECOVERIES IF A PARTICIPANT IS DENIED ENTRY OR DEPORTED BY IMMIGRATION AUTHORITIES DUE TO VIOLATIONS OF LAWS OR REGULATIONS, INCORRECT TRAVEL DOCUMENTS, OR OTHER REASONS. THIS ALSO APPLIES TO PARTICIPANTS LEAVING THE GROUP DUE TO UNFORESEEN PERSONAL CIRCUMSTANCES OR EMERGENCIES.
- THE ORGANISER IS NOT LIABLE FOR ANY LOSS OR DAMAGE TO PARTICIPANTS' LUGGAGE OR PERSONAL BELONGINGS DURING THE TRIP.
- A TOUR LEADER WILL BE PROVIDED ONLY IF THE REQUIRED MINIMUM NUMBER OF PARTICIPANTS IS MET.
- NO REFUNDS OR REIMBURSEMENTS WILL BE MADE FOR UNUSED PORTIONS OF THE TRIP SUCH AS TICKETS, ACCOMMODATIONS, MEALS, TOURS, OR OTHER SERVICES INCLUDED IN THE PACKAGE BUT NOT UTILIZED DUE TO PERSONAL REASONS.
CANCELLATION FEES ARE APPLIED AS FOLLOWS:
- CANCELLATION WITHIN 2 DAYS OF DEPARTURE : 100% OF THE TOTAL PACKAGE PRICE.
- CANCELLATION 3-7 DAYS BEFORE DEPARTURE: 75% OF THE PACKAGE PRICE.
- CANCELLATION 8-14 DAYS BEFORE DEPARTURE: 50% OF THE TOTAL PACKAGE PRICE.
- CANCELLATION 15-21 DAYS BEFORE DEPARTURE: 35% OF THE TOTAL PACKAGE PRICE.
- CANCELLATION 22-44 DAYS BEFORE DEPARTURE: LOSS OF DEPOSIT.
- TICKETS PURCHASED BY THE ORGANISER ARE NON-REFUNDABLEAND NOT INCLUDED IN THE CANCELLATION REFUND TERMS.
- THE ORGANISER IS NOT RESPONSIBLE FOR ANY ADDITIONAL COSTS INCURRED BY PARTICIPANTS OUTSIDE THE PACKAGE PRICE, SUCH AS UNUSED TRANSPORTATIONS, MEALS OR OTHER TRIP COMPONENTS.
Refund Policy
REFUND POLICY WITH OGP TRAVEL & TOUR:
- NO REFUNDS OR REIMBURSEMENTS WILL BE MADE FOR UNUSED PORTIONS OF THE TRIP SUCH AS TICKETS, ACCOMMODATIONS, MEALS, TOURS, OR OTHER SERVICES INCLUDED IN THE PACKAGE BUT NOT UTILIZED DUE TO PERSONAL REASONS.
CANCELLATION FEES ARE APPLIED AS FOLLOWS:
- CANCELLATION WITHIN 2 DAYS OF DEPARTURE : 100% OF THE TOTAL PACKAGE PRICE.
- CANCELLATION 3-7 DAYS BEFORE DEPARTURE: 75% OF THE PACKAGE PRICE.
- CANCELLATION 8-14 DAYS BEFORE DEPARTURE: 50% OF THE TOTAL PACKAGE PRICE.
- CANCELLATION 15-21 DAYS BEFORE DEPARTURE: 35% OF THE TOTAL PACKAGE PRICE.
- CANCELLATION 22-44 DAYS BEFORE DEPARTURE: LOSS OF DEPOSIT.
- TICKETS PURCHASED BY THE ORGANISER ARE NON-REFUNDABLEAND NOT INCLUDED IN THE CANCELLATION REFUND TERMS.
- THE ORGANISER IS NOT RESPONSIBLE FOR ANY ADDITIONAL COSTS INCURRED BY PARTICIPANTS OUTSIDE THE PACKAGE PRICE, SUCH AS UNUSED TRANSPORTATIONS, MEALS OR OTHER TRIP COMPONENTS.
- ALL PRICES STATED ARE IN MYR.
- OGP TRAVEL & TOUR SDN BHD ("ORGANIZER")/ ITS AGENTS ACT ONLY AS AGENTS FOR TRANSPORT COMPANIES, HOTEL CONTRACTORS, AND OTHER PRINCIPALS. TICKETS AND VOUCHERS ISSUED ARE SUBJECT TO THE TERMS AND CONDITIONS OF THE RESPECTIVE SERVICE PROVIDERS.
- THE ORGANIZER RESERVES THE RIGHT TO AMEND THE SCHEDULE, TRAVEL ARRANGEMENTS, OR RETURN PLANS WITHOUT PRIOR NOTICE DUE TO CIRCUMSTANCES BEYOND THEIR CONTROL. THE TOUR LEADER ACCOMPANYING THE GROUP IS RESPONSIBLE FOR MANAGING THESE SITUATIONS ON BEHALF OF THE ORGANISER.
- FOR INTERNATIONAL DESTINATIONS, PARTICIPANTS MUST ENSURE THAT THEIR PASSPORTS ARE VALID FOR AT LEAST SIX MONTHS FROM THE DATE OF DEPARTURE FROM THEIR HOME COUNTRY.
- THE ORGANIZER IS NOT RESPONSIBLE OR LIABLE FOR ANY EXPENSES, REFUNDS, OR PRICE RECOVERIES IF A PARTICIPANT IS DENIED ENTRY OR DEPORTED BY IMMIGRATION AUTHORITIES DUE TO VIOLATIONS OF LAWS OR REGULATIONS, INCORRECT TRAVEL DOCUMENTS, OR OTHER REASONS. THIS ALSO APPLIES TO PARTICIPANTS LEAVING THE GROUP DUE TO UNFORESEEN PERSONAL CIRCUMSTANCES OR EMERGENCIES.
- THE ORGANISER IS NOT LIABLE FOR ANY LOSS OR DAMAGE TO PARTICIPANTS' LUGGAGE OR PERSONAL BELONGINGS DURING THE TRIP.
- A TOUR LEADER WILL BE PROVIDED ONLY IF THE REQUIRED MINIMUM NUMBER OF PARTICIPANTS IS MET.
- NO REFUNDS OR REIMBURSEMENTS WILL BE MADE FOR UNUSED PORTIONS OF THE TRIP SUCH AS TICKETS, ACCOMMODATIONS, MEALS, TOURS, OR OTHER SERVICES INCLUDED IN THE PACKAGE BUT NOT UTILIZED DUE TO PERSONAL REASONS.
CANCELLATION FEES ARE APPLIED AS FOLLOWS:
- CANCELLATION WITHIN 2 DAYS OF DEPARTURE : 100% OF THE TOTAL PACKAGE PRICE.
- CANCELLATION 3-7 DAYS BEFORE DEPARTURE: 75% OF THE PACKAGE PRICE.
- CANCELLATION 8-14 DAYS BEFORE DEPARTURE: 50% OF THE TOTAL PACKAGE PRICE.
- CANCELLATION 15-21 DAYS BEFORE DEPARTURE: 35% OF THE TOTAL PACKAGE PRICE.
REFUND POLICY WITH OGP TRAVEL & TOUR:
- CANCELLATION 22-44 DAYS BEFORE DEPARTURE: LOSS OF DEPOSIT.
- TICKETS PURCHASED BY THE ORGANISER ARE NON-REFUNDABLEAND NOT INCLUDED IN THE CANCELLATION REFUND TERMS.
- THE ORGANISER IS NOT RESPONSIBLE FOR ANY ADDITIONAL COSTS INCURRED BY PARTICIPANTS OUTSIDE THE PACKAGE PRICE, SUCH AS UNUSED TRANSPORTATIONS, MEALS OR OTHER TRIP COMPONENTS.
Refund Policy
REFUND POLICY WITH OGP TRAVEL & TOUR:
- NO REFUNDS OR REIMBURSEMENTS WILL BE MADE FOR UNUSED PORTIONS OF THE TRIP SUCH AS TICKETS, ACCOMMODATIONS, MEALS, TOURS, OR OTHER SERVICES INCLUDED IN THE PACKAGE BUT NOT UTILIZED DUE TO PERSONAL REASONS.
CANCELLATION FEES ARE APPLIED AS FOLLOWS:
- CANCELLATION WITHIN 2 DAYS OF DEPARTURE : 100% OF THE TOTAL PACKAGE PRICE.
- CANCELLATION 3-7 DAYS BEFORE DEPARTURE: 75% OF THE PACKAGE PRICE.
- CANCELLATION 8-14 DAYS BEFORE DEPARTURE: 50% OF THE TOTAL PACKAGE PRICE.
- CANCELLATION 15-21 DAYS BEFORE DEPARTURE: 35% OF THE TOTAL PACKAGE PRICE.
- CANCELLATION 22-44 DAYS BEFORE DEPARTURE: LOSS OF DEPOSIT.
- TICKETS PURCHASED BY THE ORGANISER ARE NON-REFUNDABLEAND NOT INCLUDED IN THE CANCELLATION REFUND TERMS.
- THE ORGANISER IS NOT RESPONSIBLE FOR ANY ADDITIONAL COSTS INCURRED BY PARTICIPANTS OUTSIDE THE PACKAGE PRICE, SUCH AS UNUSED TRANSPORTATIONS, MEALS OR OTHER TRIP COMPONENTS.
CANCELLATION FEES ARE APPLIED AS FOLLOWS:
- CANCELLATION WITHIN 2 DAYS OF DEPARTURE : 100% OF THE TOTAL PACKAGE PRICE.
- CANCELLATION 3-7 DAYS BEFORE DEPARTURE: 75% OF THE PACKAGE PRICE.
- CANCELLATION 8-14 DAYS BEFORE DEPARTURE: 50% OF THE TOTAL PACKAGE PRICE.
- CANCELLATION 15-21 DAYS BEFORE DEPARTURE: 35% OF THE TOTAL PACKAGE PRICE.
- CANCELLATION 22-44 DAYS BEFORE DEPARTURE: LOSS OF DEPOSIT.
- TICKETS PURCHASED BY THE ORGANISER ARE NON-REFUNDABLEAND NOT INCLUDED IN THE CANCELLATION REFUND TERMS.
- THE ORGANISER IS NOT RESPONSIBLE FOR ANY ADDITIONAL COSTS INCURRED BY PARTICIPANTS OUTSIDE THE PACKAGE PRICE, SUCH AS UNUSED TRANSPORTATIONS, MEALS OR OTHER TRIP COMPONENTS.